Curse Development

Ticket System

Posted Sep 19, 2008 by Zinor

Post your Comment (9)

About a month ago we implemented project tickets to allow users to submit bug reports and feature requests for select projects on the website. We've seen it used on numbers of files, such as Bongos2 and Atlas, and it seems to work pretty well.

We'd like to take this opportunity to ask for feedback, from the authors and users. Whether you have criticism about how the system works, you want to give praise on something you like, or you think a certain thing should be changed, we want to hear about it.

We are considering several things such as allowing tickets to be "private" (only ticket author and project owners would be able to view them) and sending messages to users when tickets are updated.

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  • jejohnst said 
    Wed, Nov 19 2008 8:04 PM ()

    I can't join guilds. It says that I need permission. Also, my gold disapears without me spending it. I have tried to get help from another member but nothing we do helps. Please help. Thanks! :)

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  • littlebit23666 said 
    Mon, Nov 10 2008 11:56 AM ()

    I am having a problem with fizzle it will not work for me. Please help. it says the app is loded but i don't get any stats

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  • Derik said 
    Fri, Aug 31 2007 8:24 AM ()

    Here's a ticket: all downloads fail.

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  • Daviesh said 
    Fri, Aug 31 2007 8:24 AM ()

    The tickets would be more effective if messages were sent when tickets are received and when the author replies.

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  • raggmopp said 
    Fri, Aug 31 2007 8:24 AM ()

    Here's another ticket: My Favorites all disappeared

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  • iruleyou3 said 
    Fri, Aug 31 2007 8:24 AM ()

    It keeps giving me a page forbiden message when I try to post on the forums

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  • Punkinhead said 
    Fri, Aug 31 2007 8:24 AM ()

    i can't download any packages with client. it always sent me to an error page saying can't find client serives.com

    what im i to do!!!!!!!!!!!!!!!!!!!!!

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  • deepfury said 
    Fri, Aug 31 2007 8:24 AM ()

    where is my ticket O_O ?

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  • johansnellink said 
    Fri, Aug 31 2007 8:24 AM ()

    Hello.

    I am having problem, uopdates ok, characters not.. Running on Vista. playing turalyon.

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