Curse

NewsFlash: Incoming Improvements to the Curse Client

The State of the Client

I want to start out by stating that we're well aware of the issues. We're not deluded into thinking that the current state of the Curse Client is as good as it gets.

Up until this point I've been on the sidelines of the Client, however I'm pleased to say that I'm taking over the project and will be leading product development on the client.

I've spent a large portion of my time over the last several weeks reading forums and talking to people to get a better idea of what people want, need, and hate.

We've recently broken 500,000 Client installs. While that is a very exciting number for us to reach, it also shows us the level of responsibility we have to making sure that the client is the best possible.

The Big Issues

It is the primary purpose of this announcement to help communicate what's going to be changing in the near future. But first let me recap some of the things that are definite issues(in no particular order). This is also not necessarily an all inclusive list.

  • Ignoring manual deletions
  • Installing over addons
  • Downgrading addons
  • UI feedback failures
  • Poorly worded options and button text
  • Too much automation in some places, too little automation in others
  • Lack of features that are considered defacto standards
  • General reliability

Now I want to tell you what we're going to be doing in order to improve things.

What we're going to do about it!

UI Changes

First we're giving the UI an overhaul. The overall goal here is to make sure that the interface is more intuitive, more usable, and that it gives better feedback about what it's doing. To that end we're taking the following steps:

  • In an effort to increase the usefulness of the listings we're making the bottom details pane shrinkable so that you can see more addons listed at a time. You'll be able to view it if you want, but if you prefer you'll be able to use the full size of the window for the listings. Long term you'll even be able to decide what portion of the window is taken up by the bottom pane.
  • We're taking and applying some background colors the listings in order to let you know what' s happening.
    • Gray - For svn, git, and mercurial working copies.
    • Yellow - Ignored addons.
    • Red - Addons that are out of date.
    • Green - Addons that have been updated recently.
    • Purple (maybe) - Addons with unrecognizable versions. (more on that later)

In addition to the above colors we're going to be using sorting to help it make sense. All Yellows and Grays will be forced to the bottom of the listings. All Reds and Purples(?) will be forced to the top for easy identification.

  • We're rewording the buttons to make things make more sense to the end user. Intuitiveness is a major concern.
  • Version numbers will be defaulted to instead of dates in the addon listings. We will provide an option for people who prefer dates.
  • Reorganization of the buttons and other controls so that the important ones are more obvious.

We're also going to be enhancing the activity log panel, making some adjustments to the change log viewers, redoing the listing controls to allow you more options, adding more messages back to the user, etc.

New Features

Like I mentioned before we're missing de facto features. And we'll be moving quickly to add them.

  • Alternate Packages - Up until now we've called this disembedded support. It is coming back.
  • Dependency Resolution
  • Manual Deletion Detection
  • Alpha Support
  • Multiple Game Support - So you can manage your PTR or Beta installs separately of your main install
  • Version Pinning - Installation of a specific version.
  • Submodule support - For example you'll be able to selectively install or update to a specific sub folders of an addon.
  • Saved Variable Scrubber - This will be on demand clean up, it will NEVER run automatically.
  • Automated and Manual Backups - We will keep an automatic backup of addons on update. And you'll be able to manually backup and restore a full backup on command.
  • Real Configuration Box
  • Deletion before upgrade - This will probably be enabled by default, I'm open to feedback though. Keep in mind that with the new fingerprint system (outlined below) a dirty upgrade could break future updates.
  • Uninstalled Package Listing - We'll be showing you a new tab of all Unrecognized packs. Limited management will be available via this listing. You'll be able to remove them, and try to identify them.

Several of these above features are considered to be advanced features and we will be labeling them as such.

Changed Behaviors & Methods

One of the larger problems we've faced is about it auto detecting the wrong addons and/or downgrading or otherwise installing things wrongly.

We're taking a few steps to fixing these problems.

Discovery and Detection of versions

First, we're changing our auto detection code. In the next major release we're switching away from toc name based matching to instead use unique version fingerprints. We will both be fingerprinting individual files and packages as a whole in order to know for sure what version you're using.

Because of the fact that this will allow us to know within a very high level of accuracy in identifying exactly what version of a addon you're using we'll be able to reliably recommend upgrades.

The question shifted at that point to knowing what to do when we don't recognize the files. So we're changing the behavior some. For unrecognized packages we'll be displaying a special Unrecognized status. From that point on we won't update the addon until either a) you tell the client to or b) we learn for sure what version that is.

This does have one potential issue, or in some cases a feature, for auto discovery. If you go in and edit an addon, add a file, remove a file, etc the fingerprint of the file will change and then the fingerprint of the whole package will change.

In the case of initial discovery we won't be able to auto detect what project the files belong to. If we do know what project the file belongs to it becomes an Unrecognized version and will no longer be updated until you tell the client to do so. Down side, if you have some zombie files in your directory from unclean upgrades you'll need to manually match the project or tell it to upgrade.

The current toc name based scanner will still be available for suggesting matches in the new Uninstalled Package Listings.

Changes to Defaults

We're changing a few default behaviors. We'll no longer be defaulting to fully automatic addons update as this seems to be counter to the majority of our users usage patterns. We'll be shifting the defaults throughout the client to match the default behaviors of our users.

Popup Questions

These annoying repetitive popup questions will be streamlined out of the client. Anytime we find ourselves saying "well we could ask the user...." we're going to smack ourselves and find away to do it without that.


As a result of the above changes, if anything we'll be overly cautious about doing the wrong thing.

The Mac Version

Having a fully functional Client under Mac is very important to us. We know that it does not follow many of the standard conventions on macs at this time. We will be addressing as many of those as possible, however our first focus is on having a solid product with all the needed features. After we get there we will then focus on asethetics and the macesqueness of the client (is that a word?).

Conclusion

I'm very happy to be stepping up my participation with the Client. I hope that this massive wall of text I've posted has helped you realize just HOW serious we are about delivering the best possible updater.

We will be continuing the free premium preview until we've gotten most of the things in this announcement out the way. We hope to have everything in this missive out to you guys in just a few short weeks.

And as always, please give me as much feedback as possible. Any and all constructive feedback on the things outlined in this announcement is most certainly welcomed.

It's a lot of work to do. We're making daily progress. And I'll keep you posted.

 

  • Comments

Add Comment  

Add

You need to login or register to post.

Benefits of Registration

  • Interact with hundreds of thousands of other gamers on an open social network.
  • Post your stories, news, images, videos, and other content to share.
  • Create a network with your fellow gamers or join an existing one.
  • Gain reputation for everything you do.
 
  • Sun, Dec 28 2008 10:51 PM ()

    I'm in the same situation as Eargon...

  • Eargon said 
    Mon, Dec 22 2008 4:36 AM ()

    Can someone tell me how i can get the client to 'see' my addons i downloaded?

    I installed the client on one machine, used it to download some addons (works ok on that machine) but now i copied WoW and my addons to another machine, installed the client there but somehow i cant get it to see my addons again

    Ive also tried to install the client first, then copy the addons afterwards but no luck either

  • xav415 said 
    Mon, Dec 1 2008 6:30 PM ()

    bit late but good job on the client i like to use it

    good luck with taking over the project

    hope to see soon more i like the auto updating and want to keep it that way so when ready i wil go to premium.

  • Hangar said 
    Tue, Nov 25 2008 8:01 AM ()

    when you say "incoming"...

  • Salsa said 
    Wed, Nov 12 2008 6:25 AM ()

    Wut about a colour code or other noticably way of showing which addons you already got installed in the list of addons when you search for new?

    Cause having to remember names is just a no go and a downright pain at the moment with the amount of addons I'm running.

  • Alynx said 
    Tue, Nov 11 2008 7:29 PM ()

    First why are you going to charge me for you taking my statistics?

    if you making money off of me when it changes over then no statistics

    second since you in no way own the games or the statisics then you are charging an ongoing fee for a one time use? yes....i seem mad but the problems i have had with my machine all went away when i took your client and it off my machine so i do not see why you are going to charge for my downtime when i have to pay wow when it is not working also. I use titain bar and they now want to have nothing to do with you....hmm...why is that?

    your client was a great idea as it worked at first. but as i never got any data from it and it seemed to be just you that was getting it i decided that for just that one reason i would stop. Now my antivirus has pointed to your client as malware or hijacking software s again...whay are you going to charge for you taking data off my machine?

    Very abused customer,

    And would have been long term user

    who now has to go back to manual settings for lichking

    Alynx

  • Tue, Nov 11 2008 4:41 PM ()

    Let me start off by saying curse.com's networking systems are VASTLY improved from the BC launch days. I remember BC coming out (more specifically patch 2.0) and curse.com was down for an entire week, not even the homepage would display. 3.0.2s Release did cause curse.com some speed problems, but I could still get the addons within the day. An impressive feat I must say, since worldofwarcraft.com can't even support their own player base (ever notice how its down every Tuesday day morning? pathetic bliz...)

    Another area I would like to comment on is the interface of the website. Things are much improved in this area over the last year, and the ability for the users to communicate their bug problems with the addon authors streamlines the debugging process.

    Problems: Authors seem to be upset that they upload an addon and it can sometime takes DAYS before the change is reflected on the site. Now I know you approve all addon uploads as a security feature, but the speed of this process must be improved. Another side effect of this some authors are downright protesting curse and refuse to post addon updates here. This problem needs to be addressed immediately if you want the client to be successful, as it does not support pulling data from other sites. Another area the client is lacking is feedback. I love the status messages at the bottom, but "wow is running/wow has closed" is simply unnecessary, I know what I did on my own computer. I'd rather see a message added, for instance, when I click on 'check for updates' that says x, y, z have been updated. Or if there are none, a simple "No new updates found' message would be reassuring to the user. The activity log is a great concept but needs improvement. The ability to "undo" a update per addon would be amazing, but a simple start would be outputting a simple txt file into the client directory and adding a setting to limit its size. In its current state, all 'activity' disappears upon client restart, making it almost useless to be honest. The activity window could then pull the data from its log file to repopulate the window with past addon and client updates. Overall the framework is a great design, it just needs a little more polishing, with a focus on informing the user wtf it is doing. Goodluck with your adventures.

  • Mon, Nov 10 2008 7:15 PM ()

    One feature I enjoyed was the pop-ups from the old client that gave news articles. I tend to forget to check up on them on a daily basis.

  • BaddiXo said 
    Fri, Nov 7 2008 3:26 AM ()

    I really like the client but I would love to see some profile features for it. I run WoW on two computers and it would be nice that my add-on selection could be saved to my profile, so if I install an add-on on one of my clients, the other client gets the add-on as well. It would also be nice to have something like "add add-on to profile" if I'm at work and browsing Curse. The add-on would then be automatically installed when I synchronise the curse client when I get home. Keep up the excellent work

  • Wed, Nov 5 2008 11:18 AM ()

    You have a bug that needs fixing now. If you load up the client then close it, I find no way to reopen it except for manually shutting down the process.

  • Tue, Nov 4 2008 10:23 AM ()

    I am following the development process and will educate myself more on things in order to contribute positively later. I've just recently started playing WoW for the first time and my best friend turned me on to Curse.com and more importantly the Curse Client. I am excited about being a more active member and helping to improve Curse.com and the Curse Client. Thank you for such a great, clean, pretty and functional site/network!

  • KernelG said 
    Sun, Nov 2 2008 3:24 PM ()

    What he said. firedoggod is obviously old and wise! Not the same set as my own addons, of course, since I sometimes run heavy and try new stuff, but it would be great to set up an official 'suite' of required addons for my guild (wasn't that yet another former feature of favs?) with automatic installs and updates.

  • Sat, Nov 1 2008 6:50 PM ()

    i think it would be really cool to make a feature where you could say subscribe to a users addon channel where say maybe your guild could appoint someone to have a guild approved list of addons and join that and all the addons in that list get installed via client.

  • calil said 
    Fri, Oct 31 2008 12:17 PM ()

    Please, keep it simple! Make it almost the same as were the wow ace updater! You launch it, it scan ur installed addons and show you 3 lists: list 1 - is the list "Hey, this is the addons you have installed supported by me so i can update them, check which one u want update and click GO!" list 2 - is the list "Hey, this is the addon you have not installed but supported by me and i can install it for you! Just check the ones you want installed and click GO!" list3 - is the list "Hey, this is the addon you have installed and are not supported by me, but if you want i can delete or disable it for you, just check them and click GO!" If yours client do at least it, will be a huge success.

  • Kaelten said 
    Fri, Oct 31 2008 8:13 AM ()

    Padobranac: I don't know for sure. We're hoping to have a large portion done over the next few weeks. canis: There are no plans to change languages at this time. However, long term I do want to see what we can do for linux users.

  • Thu, Oct 30 2008 7:39 PM ()

    Kael, Thanks for the update, I'm glad to see that you are working on the client now, since it's about our only choice in update clients now. As a former user of JWowUpdater, I would like to see you all move toward a java based client, so that Linux users can use it too. Any chance of that happening?

  • Thu, Oct 30 2008 8:24 AM ()

    OK OK give us some dates folks :) A month? or 2? more?

  • Thu, Oct 30 2008 7:03 AM ()

    holee cow,this is great

  • Kupotek said 
    Wed, Oct 29 2008 12:37 PM ()

    Nice post.

  • Tue, Oct 28 2008 3:03 PM ()

    How about synchronizing the Windows and Mac clients before you go adding new features?

  • Syndication