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Cancel Subscription - questions

I tried a search for 'cancel subscription' and nothing came up... this indicates that the process may be difficult.  is that true?  has anyone de-activated a subscription?

 

I'd really like to support Curse.com and every thing tha they have put together here, but due to past bad experiances, I get nervouse when there isn't an obvious exit plan.

 

Things like asking to call a 'support phone number' to cancel, start making me want to shy away.  Even having to 'e-mail' some one and then at their whim, the cancelation occurs isn't as good as a good ole fashiond button on my account somewhere that will let me end the subscription.

 

Also, that said, if I subscribe for a year, and lets say that 2 months into my second year, I decide to cancel - will I get the remaining 10 months of that second year that I paid for? or do you refund the money? or do you allow me to get what I paid for for the rest of that second year, and just not charge me when the next time to pay comes up.

 

There was one site that was rather lame with that above question, I paid my 30 days, (it was an online flight sim thing,) and asked to cancel after 12 days, that turned off my abbility to log in !! yet they still felt that they were somehow entitled to keep my money!  hah!  crazy thing eh?  anyway, I just want to clarify that before I get roped in.

 

like I said, I did a search using various words, but nothing came up.  (making me nervouse,) so, anything to comfort me and make me feel warm and fuzzy will be greatly appreciated.  I just wana give you my money, heh, but I want to make sure I'm protected as well.

 

thanks.  (perhaps there is a FAQ on this somwhere?  and if so, perhaps posting it on your 'buy' page would be a good idea... and if not, perhaps creating one would be a good idea too.)

 

thanks,

 

zWolf -out.

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Hello,

You can cancel at anytime going here : http://www.curse.com/premium/ and clicking Unsubscribe from Curse Premium

Best regards

Hubert

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Hubert,

 

I played 'find waldo' for an awefully long time looking for your alleged Unsubscribe from Curse Premium on the http://www.curse.com/premium/  Page as you instructed, but I see no such button there sir.  Does one have to be a subscriber to see it?

 

I feel saddened, but this is too reminicent of other subscription services, that are easy to sign up to, but a pain to cancel from - I think I'll wait till there is an easy to find FAQ that answers my questions above before signing up.  (the main two primary concerns being, A. how exactly does one un-subscribe and B. if I sign up for 6 months, then Cancel after 2 months will I still have premium bennifites for the full six months, (like world of Warcraft works,) or do I get a refund for the un-used portion (I don't think anyone does this, as the book keeping is a pain.)  or C.  does my premium access end when I cancel, and I lose the money I spend on the other 4 months.  (the lammest of lame.)

 

thanks for trying, but really I followed that link, and there is no 'unsubscribe from curse premium' link to click. 

if that link does appear though, and one clicks on it, then what happens?  a confirmation 'ok' button and it's done?  or are their further steps after that?

 

thanks,

 

zWolf -out.

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You have to be premium in order for the link to show up.

The direct URL is: http://www.curse.com/Premium/Unsubscribe.aspx

I don't know what happens after I click that, I don't want to unsubscribe myself. ;)

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