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Mon, Mar 23 2009 6:21 PM
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I clicked forgot password and it took me to the join page (Click Here to Reset Your Password). Curse.com has me logged in but when I try to change my password, I cannot because I don't remember my current password. Can you help? Thanks!
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Mon, Mar 23 2009 11:18 PM
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It appears that your site is not emailing reset passwords.
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Tue, Mar 24 2009 9:21 AM
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I recieved an Error message when resetting My password, although Curse does let Me onto the sire after asking for reset info
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Tue, Mar 24 2009 9:28 AM
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Im also getting the reset the password thing and not able to reswet my passwrd
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Tue, Mar 24 2009 9:45 AM
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 Quote: Originally Posted by logansrose 
I clicked forgot password and it took me to the join page (Click Here to Reset Your Password). Curse.com has me logged in but when I try to change my password, I cannot because I don't remember my current password. Can you help? Thanks!
and they arnt sending a new password just takes me to the join page plz help
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Tue, Mar 24 2009 11:04 AM
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Tue, Mar 24 2009 2:36 PM
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The process should work as follows:
- Click the 'Forgot my password' link
- Receive email with a link to follow
- Verify email by clicking the link
- You are redirected to the login page
- Get the new password from your email (a 2nd email), and use it to log into the site
- Change your password to something you will remember in Account Settings / Sign in info
If you do not receive the emails, please check your spam folder. If you can white list an email sender in your mail provider, add noreply@curse.com to the white list to make sure it doesn't get marked as spam.
Lead Developer, Curse.com
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Tue, Mar 24 2009 2:38 PM
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kk followed instuctions and then waited for a temp password to hit my mail box. So when i got the temp password and used it to change to new passord i errored out. Three times it kept telling me there was a problem, not with having a wrong password just it would not process to change the temp password.
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Tue, Mar 24 2009 11:48 PM
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Same here...can't retrieve password. However I never changed it anyways and always did an auto log-in. I did notice a few days ago when i started my computer tat there was an error in the exe file taht popped up, and now the site wont let me in.
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Wed, Mar 25 2009 6:03 AM
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Same with me I can write here but I can not do any updating or new addons . Have tryed several times to get new password but get none from curse!
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Wed, Mar 25 2009 7:39 AM
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If you receive more than one temporary password in your email, you should use the mose recent one as the older temporary passwords are invalid.
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Wed, Mar 25 2009 10:34 AM
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same as all the rest i connot change password plz help
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Thu, Mar 26 2009 12:53 PM
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I'm having that issue as well and the password reset just doesn't work. I received my first e-mail...clicked link. Received second e-mail which does not give me a new generated password...instead loads the log in now page.This was all yesterday morning.
Sent an email to support but nothing yet. So, tried again but no luck. Now I made another account similar username to my old. Is there a way to REMOVE my original e-mail off of curse account database or the account in general? Because I really don't want to receive any more newsletters from my old e-mail.
Already submitted a ticket.
[edited by: papiertriangle at 12:59 PM (GMT -6) on 26 Mar 2009]
edits :)
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Fri, Mar 27 2009 5:30 PM
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i get no email return,just freezes up i fo9llowed everyting and nothing workis
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Fri, Mar 27 2009 7:45 PM
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Still no email to reset password...this is frustrating
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Sat, Mar 28 2009 12:41 AM
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ditto! I sent in a trouble ticket on 3/20/09 and haven't gotten an answer in "my account" Im not sure what email I used to sign up, but I have checked the ones I usually use and have received no emails at all (yes, i checked spam folders too) i have looked thru my profile and was hoping to find what my registered email is, but I can't seem to find that info? I'm assuming I'm checking the right one, because I have a email reset from curse dated Nov 08 in my saved stuff.
-thought I'd also add... I just clicked recover password again. and typed in what I'm pretty sure is the correct email (after all I have an old recover password email to that address) and nothing happens after I click recover password. the screen doesnt change, its like I never clicked? Im doing this from another cptr that is not logged into the forum. (This one is set to auto log in)
[edited by: Emmaleah at 1:07 AM (GMT -6) on 28 Mar 2009]
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Sat, Mar 28 2009 12:13 PM
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The email with your new password should look like this:
Dear Prodigal,
Your CurseID password has been reset. To login, simply enter your username or e-mail address and the following password: ######
We encourage you to change this password as soon as you login.
Where the ###### is your new password you need to log in. We have located a problem with the company our mail is sent through and have made them aware of the issue. It seems a large number of the emails they send are just being dropped.
[edited by: Prodigal at 12:15 PM (GMT -6) on 28 Mar 2009]
Lead Developer, Curse.com
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Sat, Mar 28 2009 4:07 PM
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i got the ew reser curse ID password...but when i tried changing my password. it would not work
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Sat, Mar 28 2009 4:07 PM
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new reset curse ID*** type o
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Mon, Mar 30 2009 5:42 PM
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i forgot my password and i try to change it but show this massege
<<A server error has occurred.
If you don't mind helping us resolve the problem, please go Support Page and file a ticket or to the Bug Reporting Forum and make a post regarding what you were trying to do at the time you were directed to this page>> plz can u hlp me? send a mail plz.
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Wed, Apr 1 2009 1:20 AM
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I received the new password by email, but when I logged in and went to my profile to change my password I got this error message:
A server error has occurred.
If you don't mind helping us resolve the problem, please go Support Page and file a ticket or to the Bug Reporting Forum and make a post regarding what you were trying to do at the time you were directed to this page.
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