Hi there!

My client crashes on startup bringing up the windows error message with report function to microsoft.

Tried to reinstall, the install works fine, but problem still exists. Does anyone know what to do to fix that?

greets

I got the same problem.

When I reinstall it works until i close it.

When I try to open it after closing it I get the message.

What OS are you guys using?

I am using windows vista.

When I start curse client I get the message:
CurseClient.exe has stopped working.

A problem made the program stop working correctly.

The program closes and you will be announced if there is any solution on the problem.

Tried to translate it as good as possible, I get the message on swedish and I am not the best translator.

Can you guys e-mail your CurseClient.log file to client@curse.com ?

It's found under your user folder. For Vista, it's: C:\Users\[Your Username]\AppData\Local\CurseClient\CurseClient.log

Vista 32 bit. All available updates.

Whenever I use the "uninstall" option (I am administrator, and logged in as such), it crashes the client.

  Quote:

Originally Posted by Adamar

Can you guys e-mail your CurseClient.log file to client@curse.com ?

It's found under your user folder. For Vista, it's: C:\Users\[Your Username]\AppData\Local\CurseClient\CurseClient.log

i got the same problem, since 1.2.1 is out. I'm using Vista x64.

[codename="CurseClient.log"]

Sun Apr 19 14:56:28 2009> [CoreManager] Starting client.
Sun Apr 19 14:56:28 2009> [Startup] Vista detected.
Sun Apr 19 14:56:28 2009> [UAC] TokenElevationTypeDefault - User is not using a split token.
Sun Apr 19 14:56:28 2009> [Utility] Closing handle.
Sun Apr 19 14:56:28 2009> [Startup] Process elevation tested...
Sun Apr 19 14:56:28 2009> [Startup] Process is not elevated, but it does not appear to need elevation to function.
Sun Apr 19 14:56:29 2009> [Startup] App started.
Sun Apr 19 14:57:05 2009> [Manage Addons Panel] Rebuilding Packages
Sun Apr 19 14:57:07 2009> [ProjectExceptions] OnExceptionsRetrieved
Sun Apr 19 14:57:07 2009> [GameProjectManager] OnExceptionsRetrieved
Sun Apr 19 14:57:08 2009> [Xml Parser] Game type is unknown.
[/code]

Im running Windows XP Pro SP3, but never got probs like that before with the client.

Well, i tried to find the CurseClient.log on my hard drives, but theres no such file. I thought it had been deleted during the last disk cleanup i made after several attemps to get the client running, so i tried to install once again and get that file, but it didnt help.

So I restartet my OS in safe mode and made an install, worked fine and the client seems to work, but after rebooting and running in normal mode the client started up and crashed after entering my  account data and refreshing AddOn list. Now i was sure i would be able to find the .log file, but there still isnt one.

Maybe there are some probs with steam or something? I didn't recocnize really what i've done before when i first noticed that my curse client is no longer working, but steam seems to be the only change i made to me.

greets

Edit:

Tried the client in the safe mode of my OS fully and it workes fine, deinstalled steam and some other things in normal mode, but client still crashes. Also still unable to find the CurseClient.log on my hd's. Gonna try to install some new drivers and DirectX now, seems to be a software issue with something in the normal mode of my OS Setup.

When im done i will give a feedback if it works again or not.

so long

I just posted a server-side fix which corrects the crash bug some of you may have been experiencing. Please relaunch the Curse Client, and let us know if it is working for you.

@ DOncorneo:

Didn't seem to me as a problem with WM, my CC is running fine in safe mode of windows. I tried WM when my client keeps crashing and CC detected all AddOns maintained by WM and fixed/updated them correctly.

There must be something else. Looks like we don't have the same prob with the client.

@Adamar:

Thanks for ur help first, but my client keeps crashing during launch up. As i posted last night, im gonna make some software changes to see if it works again and will report then.

Edit:

Well, what should i say.... xD Just deleted the whole CurseClient folder in my folder C:\Dokumente und Einstellungen\<my account>\Lokale Einstellungen\Anwendungsdaten\ and now it works again. All the time searching for a fix and uninstalling / installing software and now such a simple step gets it working again, argh!

  Quote:

Originally Posted by cjonesrstudios

Get WowMatrix, you can run it only when you want to update your addons and it won't run continually in the background like CC.  Note Curse has tried to shut down this product because it is superior to CC and they want to make sure that they have their keyloggers and malware on your system.

Actually that is HORRIBLE. No credit to authors, It is a PAY addon (which carbonite already has proven that Blizzard is against), and It could be riddled with viruses and trojans (is the source code available?). Not to mention that it charges people for other people's bandwith (addon hosts), and is a real back-door shady way to make a buck.

Jackal6,

You can remove everything created by the Curse Client by choosing Yes when asked "Do you wish to remove your personal settings as well?" during Uninstall.

It sounds like when you installed the client in safe mode, Windows somehow gave insufficient permissions to Curse Client to edit files in the settings folder.

For sure i could do that, but i wanted to keep my settings first even i was not sure that i will remember my password ;D.

But after several tries to fix it and also several tries to find the CurseClient.log without any success i was so fed up that i choosed to kill anything i could find. And that fixed it.

Well, im not sure what the prob was since i got that error because i installed the client in normal mode before several times and it didn't work. And i even don't remember hat i've done what could caused the probs. However, now its working fine again and i'm glad i could fix it somehow.

Anyway, i'm very pleased u guys try to help us all and big thx for such a good work since curse is alive!

have the same problem ,...client crushes 1 sec after login,. i emailed system specs, screenshot of error and log files...but i received no answer. It's been over a month now and problem persists. i guess is just a way to make us buy the premium version... well done folkes, well done.

@K0ke, what OS are you on?

win XP pro service pack 3

I'm having the same problem XP Pro w/SP3 and I have to say after coming back to use this client after all this time I'm not impressed not ONCE did wowmatrix crash for me when i was using it ever! >.< Some things never change I spose =/

I have full adminstrator rights on this computer, its not a rights issue i can guarantee it, its a bad coding issue =P

Upon first install of the client I could not scroll in the uncategorized pane at all I had to exit out of the client and go back in to be able to scroll. The uncategorized pane is a total mess I exit the client and go back and manually delete mods and they are still there in the pane >.< I remove them in the pane and exit and go back in and they are once again there! Wow reappearing mods! How neat! Can you do this with money in my wallet?

passionh - there are known issues with transitioning from wowmatrix to the curse client, due to ways that wowmatrix modifies addons.

Kaelten wrote a guide to help users here: http://www.curse.com/forums/t/90512.aspx

Removing "all personal settings" when uninstalling seems to have solved the crash problem for me.

Interesting Asherett, thanks for the feedback.

I'm using Windows Vista Ultimate 64 bit.

My client has not worked for a while now.  I have uninstalled and reinstalled the new 3.0.0.5 client.  Even uninstalled removing all personal settings.  It still does not work.

[From CurseClient.log file]

Fri May 29 16:09:43 2009> [CoreManager] Starting client.
Fri May 29 16:09:44 2009> [Startup] Vista detected.
Fri May 29 16:09:44 2009> [UAC] nTokenElevationTypeFull - User has a split token, and the process is running elevated.
Fri May 29 16:09:44 2009> [Utility] Closing handle.
Fri May 29 16:09:44 2009> [Startup] Process elevation tested...
Fri May 29 16:09:44 2009> [Startup] App started.
Fri May 29 16:09:54 2009> [Manage Addons Panel] Rebuilding Packages
Fri May 29 16:09:55 2009> [ProjectExceptions] OnExceptionsRetrieved
Fri May 29 16:09:55 2009> [GameProjectManager] OnExceptionsRetrieved

Curse Client starts up and just after log in...I get the error message "CurseClient.exe has stopped working" then it wants me to close program.  It seems to do this after the client is trying to Scan addons in World of Warcraft.

Please help...Thanks

Gadara, try going into your users\<user>\appdata\local\curseclient directory, and removing all the files in it. That should clear the database entirely. Also check to see if you can create a file there. We recently made a fix to users unable to write their log file crashing the client. That fix will be in the next client release.

However clearing those files should at least narrow the problem down.

I have removed all files under "C:\Users\<user>\AppData\Local\CurseClient"...I even removed the "CurseClient" folder.

I uninstalled...and reinstalled.  I can create a file inside the "CurseClient" folder.

[From CurseClient.log file]

Fri May 29 16:17:25 2009> [CoreManager] Starting client.
Fri May 29 16:17:26 2009> [Startup] Vista detected.
Fri May 29 16:17:26 2009> [UAC] nTokenElevationTypeFull - User has a split token, and the process is running elevated.
Fri May 29 16:17:26 2009> [Utility] Closing handle.
Fri May 29 16:17:26 2009> [Startup] Process elevation tested...
Fri May 29 16:17:26 2009> [Startup] App started.
Fri May 29 16:17:38 2009> [Manage Addons Panel] Rebuilding Packages
Fri May 29 16:17:39 2009> [ProjectExceptions] OnExceptionsRetrieved
Fri May 29 16:17:39 2009> [GameProjectManager] OnExceptionsRetrieved

We still don't know the exact root cause of this Gadara. However another user stated they were able to get the client to come up correctly here: http://www.curse.com/forums/p/100432/486949.aspx#486949 by deleting the registry keys as well. We consider this an extreme solution though, and have added several features to the upcoming client to both diagnose and prevent this issue.

Got the same problem, I cant even start CC it wants to shut it down before it even starts.  I've tried the fixes above i got nothing.....I dont even have the log file.

Running  Vista Home premium 64

still crashes..  ever since you guys went on with premium version the free one sucks...well i guess thats called doing bussiness...

I'm having the same issue and i am on Windows 7 Beta 64bit. I ran in to the same issue as soon as the last update launched. I tried reinstalling, i also tried allowing the app to run as admin. The client launches to the point where i can see my addons and then crashes.. My log file also has the same errors over and over...

Tue Jun 09 19:40:59 2009> [CoreManager] Starting client.
Tue Jun 09 19:40:59 2009> [Startup] Vista detected.
Tue Jun 09 19:40:59 2009> [UAC] nTokenElevationTypeLimited - User has a split token, but the process is not running elevated.
Tue Jun 09 19:40:59 2009> [Utility] Closing handle.
Tue Jun 09 19:40:59 2009> [Startup] Process elevation tested...
Tue Jun 09 19:40:59 2009> [Startup] Process is not elevated, but it does not appear to need elevation to function.
Tue Jun 09 19:40:59 2009> [Startup] App started.
Tue Jun 09 19:41:00 2009> [Manage Addons Panel] Rebuilding Packages

The EventViewer has nothing important as usual. Let me know if i can be of any help.

still not fixed.... :(

you ppl get paid for this job?

  Quote:

Originally Posted by K0ke

still not fixed.... :(

you ppl get paid for this job?

 

Please post productively K0ke

Also see: http://www.curse.com/forums/t/103823.aspx

Hi I just sent in a ticket with this same problem. Crashing when I boot up my system with the Micrc soft windo prompt to sent the error information.

It just started to happen today June 29  2009 up untill yesterday I have been running Cruse updater for at least a month or so.

So why all of a sudden does it strat to do this ???

I deleted from add remove programs and reinstalled and still have the sme problem. Here is part of the error code from the Micro soft window..

AppName: curseclient.exe     AppVer: 0.0.0.0     ModName: curseclient.exe
ModVer: 0.0.0.0     Offset: 0027c867

and this also

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1fa5_appcompat.txt

So why now does it start to do this and crash ??????

Thank You  Stephen

PS  up untill today its been great to have this softwear  :)

Mine just started today after curse update ran at startup

Yes, my problems started earlier this week. Uninstallled, download most recent client (3.0.0.9) and reinstalled. Followed all recommendations in thread, still receiving error.

OS: Vista 64 - SP2

What else would you like to know?

hi for the past two days i each time i load up curse client it crashes i have read threw the forum trying what was told to others and nothing seems to work i just reinstulled it thinkin that would get it to work but it didnt.  i am running vista

Hello again. I don't know if mailing the curseclient.log file to the email address on Adamar's original post was the the cure, but the following day everything was working properly again.

Guess I spoke too soon, worked fine for the last two days. Upon boot just now, same problem occurs.

Curse was working proper but has now stopped lauching even with admin. I reinstalled, did not help.  I am runnibng windows 7 and have been for several months with no problems.  Suggestions?

The unistall and delete the individual settings or whatever it said did the trick.

Unistall without deleting the settings info did not help.

hope that helps

  Quote:

Originally Posted by kantalope

The unistall and delete the individual settings or whatever it said did the trick.

Unistall without deleting the settings info did not help. 

This worked for me also.

For me the solution was to delete all the files in the AppData directory. Now it works again on windows 7

The client is crashing on start-up.  I have tried uninstalling and deleting personal settings and reinstalling.

I received the below error message.

Problem signature: