If you are unable to login to the Curse Client, and see an error in the status bar with the message "An unknown error occurred contacting the server", please PM me an MSN or AIM ID where I can contact you.

UPDATE: Please report whether or not you have a Firewall running, or another security application.

I just finished helping one user, and in his case an app called BitDefender was preventing the Curse Client from connecting to the Internet.

UPDATE TWO: Of the three users who I worked with to resolve this, all of them were running a firewall or security application, which was blocking the Curse Client. Keep in mind that the Curse Client doesn't need a special port open to work. It uses port 80, which is the same port used by web browsers.

Hello,

I am getting this error message when i try to log on to Curseclient.  My AIM ID is lalabella5252.  Thanks.

I got that message also please help

i have that to i will check my firewall to see if that is blocking it

as i stated already here http://www.curse.com/forums/t/85998.aspx?PageIndex=1

no firewall in use and whatever proxy configuration i use (manual,automatic,none) i only see the following packages arriving at my gateway:

17:17:53.217827 IP 192.168.0.2.137 > 192.168.0.255.137: NBT UDP PACKET(137): QUERY; REQUEST; BROADCAST

17:17:53.967565 IP 192.168.0.2.137 > 192.168.0.255.137: NBT UDP PACKET(137): QUERY; REQUEST; BROADCAST

17:17:54.717638 IP 192.168.0.2.137 > 192.168.0.255.137: NBT UDP PACKET(137): QUERY; REQUEST; BROADCAST

any news?

if you need a hand finding the issue, please let me know.

ay dude yeah the same thing is happing to me

you think you can help?

ya i've been dealing with that message too.

Oo

sorry my statement was misleading.

i have no idea where the problem is, but i would like to give the OP any help he needs to find the issue.

I just downloaded the new update of Curse Client, But when it updates it cant connect to the internet or something. And the file that is haveing trouble is C:\DOCUME~1\Lodah\LOCALS~1\Temp\aa4f_appcompat.txt, My AIM is Lodah808.

cant log in, think the prob is the email confirmation, i clickk link and just go to home page of Curse but no confirmation of email is coming upfor account

please help me   dont know where to look now

I am getting that error as well, I am behind a firewall/proxy ... that did not stop wowmatrix from working (they use curl.exe to download by the way)

sorted mine out for some reason my firewall had decieded to block curse from using the internet so i just switched curse from block to allow now all working fine

hope this helps

a "please check you firewall" should be added to the FAQ.

this thread should be renamed into:

Please Read: If You Are Unable to Login and have already checked your firewall!

Same thing, I've turned my firewall off but it still throws the same error

OK, just solved my problem.  I had site blocking enabled on my gateway router.  For whatever reason, it was also blocking the curse client.  FVS318.

well I can't log in, I get the same message, and I'm not running a firewall. Kind of sad, I was excited about having a client for mac.

lincland(at)hotmail.com

LOl . This was a big help. It was blocked. thx for reminding me to check that.

i'm having the same error appear, i run mcafee, but i will check firewall to see if it's causing the problem.

I ve got a different problem:

i ve downloaded curse client and now i have to sign up. but when i klick "sign up" nothing happens!

i don't get an error it s still doing nothing!

Hope you can help me :)

alright it works now xD

sorry for disturbe^^

I get this message and am using a mac. I don't have a firewall. My AIM is padloc9.

This problem has started for me when I downloaded IE 8, then it has messed up my antivirus, unable to check for Windows Update, firewall was bad, but I have fix them all, and it is normal again :)

  Quote:

Originally Posted by Padloc

I get this message and am using a mac. I don't have a firewall. My AIM is padloc9.

Problem is fixed with new version of Curse client.

P

yea i tried everytihng and can not figure it out my aim is vtownsailor24

ı am having the same problem and ı have norton internetsecurity does this program block curse cleint thank u

Having the same problem with the error and not connecting. Windows Firewall is turned off, but here at work we run a Bascom Firewall. If you are running over Port 80, it shouldn't block it though since it would see it as Web Trafffic. My machine is also set up as a static workstation and is completely open, no sites are blocked for me. If port 80 is the only port it uses, then I am not sure why the Client won't connect from here.

I have no issues with the Client at home, but would really like to get it working here as well.

I can offer some suggestions as to things that may help locally.

The client does use port 80 to communicate with the network. It also hosts locally on port 37618, which is used by the psyn protocol handler for the "install via curse client" functionality. Receiving the cannot connect error is never due to having the wrong password or account not existing.

Common causes of inability to connect include: Proxy/firewall settings, running dual ip addresses (although this case should be fixed in the most recent client), misconfigured routers/switches, as well as certain routers/switches which prevent too many simultaneous tcp connections.

hey do u think u can email me some advice its drivin me crazy. wen i try to log in it says "unable to establish connection to server." and it tells me to check my firewall n my proxy settings, but i check my firewall and its says client is allowed to run! plz help! my email is  farimir05@aim.com

nvr mind i found out wat was wrong lol i had to completely turn off my firewall for a couple secs to let me log in and i had curse set to the wrong file path

Thanks for the feedback bloodreddiamond,

If possible could you state which firewall you were using in case other users have a similar issue?

i get that message too. my aim is allthemusic101

yeah it won't let me connect to the sever or somthing please respond to my msn if u can memyselfandi@_14@live.com lol =p

Can you help me even though I'm on a mac?? I keep on getting a psyn protocol message everytime i try to DL any addon! Please, help! My email is Fishtaco55@Gmail.com if u can solve this problem!

savinme7, irocknikes24, TalHar,

Could you state what operating system and router/proxy setups you are using?

OK I am unable to connect with Curse Client It says that it is unable to connect to server and to check if I have a firewall or to check my internet connection. I am not behind a firewall and I am running cable internet with no connection issues whatsoever. Can anyone please advise?

i cant login to my curse account also because it says unable to idetify credentials or somthing like that

I've tried everything to log it in! No firewall on at all! The IP address is the same and I can log on the net, but it keeps saying that it can't log in due to internet connection & firewall settings. What the heck is going on? I tried asking Llamabark, but he wasn't any help at all. T_T

  Quote:

Originally Posted by e2sierra

OK I am unable to connect with Curse Client It says that it is unable to connect to server and to check if I have a firewall or to check my internet connection. I am not behind a firewall and I am running cable internet with no connection issues whatsoever. Can anyone please advise?

 

I'm in the same boat. I've tried checking everything and there is nothing wrong with it. I turned off my firewall and my virsu protectors. I'm using a Netgear router and able to get on the net perfectly fine and still it wont let me log on. And to think, my sister said this was a helpful thing. All it's been is a pain in my butt so far. I think they should make this thing more user friendly and easier for people to use instead of having it so hard for others to use it.

  Quote:

Originally Posted by Gothic_Zeek

I've tried everything to log it in! No firewall on at all! The IP address is the same and I can log on the net, but it keeps saying that it can't log in due to internet connection & firewall settings. What the heck is going on? I tried asking Llamabark, but he wasn't any help at all. T_T

Where was this asked? I'm always interested in how I can be more helpful to users.