Bug Reports

Re: Bought premium service, addons still fail to load.

llamabark — Wed, 13 May 2009 21:06:23 GMT

We are aware of an issue with downloads failing with certain network setups, and the fix is in the next client release which we hope to release tomorrow.

Re: Bought premium service, addons still fail to load.

Mathieus — Wed, 13 May 2009 20:26:52 GMT

I am using Windows XP home edition.

Re: Bought premium service, addons still fail to load.

spazmeister — Wed, 13 May 2009 19:22:45 GMT

What operating system are you using?

Re: Bought premium service, addons still fail to load.

Mathieus — Tue, 12 May 2009 22:13:07 GMT

The curse client addon bar comes up for a particular addon, the green slashes start across the bar, then stop at anywhere from 25% to 50%, then inside the curse client bar it says 'download failed for"such and such" addon'.

Re: Bought premium service, addons still fail to load.

dusthawk — Tue, 12 May 2009 21:54:32 GMT

Are you getting a Link Expired message, or a server error?

Re: Bought premium service, addons still fail to load.

spazmeister — Tue, 12 May 2009 21:51:41 GMT

Are you getting error messages? Does the download progress bar just stop moving? Providing as much information about the error you are getting will allow others to provide possible solutions much easier.

Bought premium service, addons still fail to load.

Mathieus — Tue, 12 May 2009 21:29:10 GMT

I went ahead and bought the premium service, grateful for the access that curse has given me previously, plus I like the one button update feature. However, now for the past several weeks, whenever I try to download the updates for my addons, they fail part of the way through. Popular ones like auctioneer, titanpanel, questhelper, etc. I go to the curse web sight and try to download them individually and they fail part way through. I even tried the manual download, without the curse helper, and they failed to download. Curse is the only sight I have problems with, so it is not that I don't have a fast enough connection (dsl) or enough memory, (8gigs). I think curse's band width isn't large enough to facilite all the requests. Or could it be something else? All I know is that I have paid for a service and I have gotten nothing from it. Please help